Why didn’t my registered graduate student receive the full pay I issued?

Due to the pandemic, “Type A” RA payments have changed and are being issued as an advanced lump sum directly deposited into the student’s student account. If the student has a balance owing in their student account, the RA payment is put towards that balance. Please have your student check their student balance, and contact Student Accounts if they have any questions.

For “Type B” RA payments – if the box titled “Payment to Include Employment Source Deductions” was checked off in the Graduate RA system, the payment would have been reduced by approximately 14% to accommodate these source deductions. Unlike “Type A” payments, “Type B” payments are put through the payroll system where the student gets paid as per the University’s payroll schedule. If your student hasn’t been paid at all, it may be because they haven’t accepted the job offer in Carleton Central.